Frequently Asked

You can schedule an appointment by calling us at (415) 555-1234, using our online booking form, or visiting us in person during office hours. New patients are always welcome — we recommend arriving 15 minutes early to complete intake paperwork.

Please bring a valid photo ID, your insurance card, a list of current medications and dosages, any relevant medical records or imaging results, and completed intake forms (available on our website or at the office). Arriving 15 minutes early helps us get you settled smoothly.

Yes, we offer telehealth appointments for follow-up visits, medication management, and certain consultations. Virtual visits are conducted via a secure HIPAA-compliant video platform. Ask about telehealth availability when scheduling.

We kindly request 24-hour notice for cancellations or rescheduling. This allows us to offer that appointment time to another patient. Late cancellations or no-shows may incur a fee. We understand emergencies happen — please call us as soon as possible.

Initial consultations are typically 30–45 minutes, allowing time for a thorough assessment. Follow-up appointments are usually 15–20 minutes. Specialist consultations may vary — we'll provide an estimated time when you book.

For medical emergencies, call 911 or visit your nearest emergency room. For urgent matters outside office hours, call our main line and you'll be connected with the on-call physician. SF General Hospital is located 10 minutes from our clinic.

Absolutely. Our clinic is fully ADA-compliant with elevator access, accessible restrooms, and designated accessible parking. We're committed to ensuring every patient can access our services comfortably.